As you can imagine, we get asked a lot of questions about water tanks, water storage, and about water tank cleaning.
To take the guesswork out of it for you, here’s what we get asked most often. If you’re still unsure or would like more detailed advice about our water tank services, get in touch.
Regular cleaning helps remove sediment, contaminants, and nasty bacteria that can build up in the tank over time. This ensures the water remains clean, safe, and free from impurities. Over time, biological matter enters the tank and begins to decompose. Tank cleaning will reduce potential damage to your water pump and increases the life of your water filters. Where there are no filters, it also reduces potential harm to your appliances that use water.
It all depends on your environment and how much sediment is going to enter your tank. Typically, we would recommend every 3-5 years for normal rain collection tank. However, in some situations where tree matter is abundant in guttering, water is pumped into the tank from another source or if the water sits stagnant for long periods of time it may require cleaning more frequently. Call us and we’ll recommend a maintenance period that suits you best.
We use a high-performance semi-trash vacuum pump, and a commercial vacuum head with 50mm lines, to suck the sediment/waste from the bottom of the tank. We can adjust the vacuum to remove the waste, whilst losing the least amount of water, to suit each job. More about that here or contact us to book a call-out.
In most cases we can clean the tank and sanitise the water without having to get inside. If the tank needs any internal work, we will discuss this with you first.
Anytime! The vacuum process we use allows for minimal water loss. But the more water you have in your tank, the more efficient the clean will be.
While it’s possible for homeowners to perform basic maintenance, professional cleaning is recommended for thorough removal of sediment, sludge and bacteria. We have the expertise and equipment to ensure a comprehensive water tank clean. Get a quote today
This all depends on how much sediment we must remove and how water is currently in the tank. Generally, we can vacuum clean a tank while only losing 10-25% if the tank is full.
The water tank we are cleaning must be isolated from the water pump or the pump must be switched off during the cleaning. This is so any sediment inadvertently stirred up does not get sucked into your pump. We ask for the tank to remain isolated for a minimum of 90mins after the clean has been completed.
Cleaning the tank is often the first step in removing the source of bacteria, odour and/or taste issues. However, after a tank is cleaned, you can choose to have the remainder of the water in the tank sanitised – this allows for any fine suspended organic matter to be neutralised and taken to the bottom of the tank, it will also kill bacteria and living organisms.
The sanitiser is hydrogen peroxide based and is 99% active for 60mins, turning into oxygen, leaving no chemical residue, taste or odour. The water will be safe to drink 90 minutes after the sanitiser has been applied. If an existing Ultraviolet system or other bacteria neutralising system is installed, the sanitiser may not be required.
This depends on the size of your tank, contamination levels, and the cleaning method needed. On average, the process takes about four hours.
In many cases, we can clean tanks without completely emptying them. However, certain repairs may require for you to completely drain the tank. Feel free to contact us to discuss your situation.
Regular maintenance, proper sealing of the tank, and properly protecting it from external contaminants can help maintain water quality. Periodic inspections and water testing are also advised. Feel free to get in touch if you would like more information.
Obvious signs include leaks, visible damage, low water pressure, unusual sounds, or changes in water colour or taste. Regular inspections and maintenance can help identify potential issues before they escalate. Enquire about the comprehensive water tank maintenance service from Happy Tanks.
Contact us as soon as you can! We can assess the situation, provide guidance over the phone, and dispatch a team if necessary to address urgent repairs or cleaning needs.
No, we don’t. Happy Tanks specialises in repairs and maintenance for concrete water tanks only. To fix a crack in your plastic water tank, you’ll need to contact a plastic engineering or plastic welding specialist.
The cost of a tank liner depends on the required size and fixing requirements. Contact Happy Tanks and we’ll get you an exact, all-inclusive quote for your tank.
Depending on the size of the tank and ease of access, it usually takes around 3-5 hours to install. Some are installed in 2 hours, others take longer. Allow for a full day just in case.
Absolutely! Our PVC vinyl liners extend the life of your concrete water tank and will last 20+ years.
We strive to exceed our clients’ expectations in everything we do.
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